![]() ![]() Please call Citizens State Bank at 31 if you have any questions about Mastercard Identity Check or need to update the mobile number associated with your debit card. Contact Citizens State Bank to remove an “OTP lockout” from your card debit card. You can still use your debit card at other places or use another card if your card is locked because your identity cannot be verified via the OTP. Do not include a suffix (e.g., Jr., Sr., III). Enter your First Name and Last Name as they appear in the message that brought you here. We offer online banking, personal checking, senior checking, student checking, Certificate of Deposit, Traditional & Roth Individual Retirement Account (IRA), passbook savings, and more. Log In Secure Login, Last 4 digits of Account Number, Secure Login Welcome To view your accounts and payment options, confirm your info below. If the OTP is entered incorrectly three (3) times, your card will be locked for online purchases at all Mastercard Identity Check merchants. Citizens Bank of the Midwest offers personal banking to fit your needs. The One-Time Passcode (OTP) must be entered correctly in order to process your transaction. Once received, you’ll enter the passcode on a checkout screen containing SHAZAM’s logo (shown below). The One-Time Passcode will be sent to the mobile phone number associated with your account via text message. In an effort to ensure that your account information remains secure, our debit card processor SHAZAM will be implementing Mastercard Identity Check, an additional verification step for online purchases.īeginning August 8, when you make a purchase with your debit card online, you may be asked to confirm your identity by entering a One-Time Passcode. An APY, or annual percentage yield, is the amount of interest earned on an account in one year. ![]() ![]() Keeping your account information safe is our highest priority. ![]()
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